1. Introduction
Aurais ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and services.
2. Information We Collect
We collect information in the following ways:
- Account Information: Name, email address, company name, and payment information when you create an account.
- Agent Data: Configuration, trust scores, execution logs, and performance metrics for your AI agents.
- Usage Data: How you interact with our platform, including features used, time spent, and actions taken.
- Technical Data: IP address, browser type, device information, and cookies.
3. How We Use Your Information
- Provide, maintain, and improve our services
- Calculate trust scores and enforce governance policies
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. All agent operations are logged and auditable through our Cognigate governance system.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Agent execution logs are retained according to your tier's compliance requirements. You may request deletion of your data at any time.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@aurais.net